AI for real estate agencies that answers the phone during viewings
Everyone who calls about a listing gets an answer: the agent describes the property, qualifies the caller with your questions and books the viewing in your calendar.
Harbour Lane Estates
AI assistant · with Luke Morgan
AI assistant Harbour Lane Estates, this is the agency's virtual assistant. Which listing are you calling about?
The two-bedroom flat on Mill Street. Is it still available? My mortgage is already approved.
AI assistant Yes, it's available. I can book you a viewing with Paula on Saturday at 10 or Monday at 6:30 pm.
Saturday at 10 is perfect.
WhatsApp confirmation
Harbour Lane Estates
Business account
Hi Luke, your viewing of the two-bedroom flat on Mill Street is booked for Saturday at 10. Paula will meet you at the front door.
15:42
The phone always rings when you're at a viewing
- 01
Portal leads that go cold
Anyone enquiring about a listing is looking at other homes too. If you call back the next day, they've already booked viewings with another agency.
- 02
The same questions, all day
Floor area, which floor, service charges, energy rating, parking. Answering the same questions every day eats into time for negotiating.
- 03
Viewings with people who aren't ready
Without a few questions first, you end up showing a home to someone who hasn't sold theirs or spoken to a lender. That's a morning gone.
What AI does for your real estate agency
It knows your listings, asks the questions you would ask and leaves you only the contacts who are ready for a viewing or an offer.
Knows every property on your books
Upload listing sheets and links, and the agent answers on size, floor, service charges, energy rating and availability.
Qualifies buyers and tenants
Budget, mortgage, timing, a home to sell, employment for renters: it asks your questions and saves the answers as structured call data.
Books viewings into your calendar
It offers free slots and books the viewing in the calendar, synced with Google Calendar, so it's already on your phone.
Calls leads back in campaigns
Upload contacts from portals or your website and the agent calls them during permitted hours, with retries and rotating numbers.
Captures seller and landlord enquiries
Owners who want to sell or let leave the address, property type and timing, and the agent books the valuation appointment.
Leads in your CRM, no retyping
Through Composio the agent updates HubSpot during the call. Other CRMs such as Pipedrive or Zoho can be enabled on request.
Seller enquiries land on your desk first
Enquiries from your website arrive by webhook. AI works out whether it's a purchase, a rental or a sale, and potential sellers go straight to you.
- 1
Load your listings
Paste listing links or upload property sheets as PDFs. When a property sells, remove it from the knowledge base and the agent stops offering it.
- 2
Write your qualifying questions
Start from the lead qualification template and set what to ask buyers and renters. The AI assistant helps you phrase them well.
- 3
Get only the ready contacts
After each call you get a summary, outcome and extracted data. Viewings are already in the calendar; casual browsers stay in the history.
Real estate agencies
Trigger
New website enquiry
Listing form sent via webhook
Step 1
Classify the enquiry
Buying, renting or selling
Step 2
Wants to sell?
Sellers go straight to the owner
Step 3
Alert the owner
Email with contact and property to value
Step 4
Message the contact
Template: we'll call about your valuation
Connects with
- Google Calendar
- WhatsApp Business
- HubSpot
- Pipedrive On request
- Webhook
- REST API
Frequently asked questions
How does the AI know about my agency's properties?
You give it the information: listing links, PDF sheets or text. The agent only answers from what's in its knowledge base and, if a detail is missing, says so and notes the question. When a property leaves your books, just remove it.
Does real estate AI connect to property portals?
There's no direct connection to property portals. You can call portal leads back with an outbound campaign, or send enquiries from your website to Replicer via webhook or REST API. If your CRM supports webhooks, the whole flow can be automated.
Can I use AI to call back old leads?
Yes, with a call campaign: upload the list, set the permitted days and hours and the number of attempts. Only call people who agreed to be contacted; Replicer records consent on every contact.
Does it work for lettings too?
Yes. You can set up a separate lettings agent with different questions: tenancy type, income, pets, move-in date. The answers become call data fields, so you can screen tenants before the viewing.
How much does AI for a real estate agency cost?
It depends on how many calls you handle and whether you also use WhatsApp and outbound campaigns. You pay with credits based on usage. The plans are on the pricing page; if you have several branches, let's talk.
Keep answering enquiries during viewings
We'll load your listings and prepare your qualifying questions together. Then you test it on a real enquiry.
Guided setup · Human support when you need it