Skip to content
Replicer
AI calling agent

AI outbound calls that call back, confirm and qualify

Import your contacts, choose the days and hours you allow, and the voice agent calls them for you. The campaign handles retries and rotating numbers, so your team can pick up with the interested contacts.

CW

Clearview Windows

AI assistant · with Emma Marshall

Ended
  • AI assistant Good morning, I'm the virtual assistant for Clearview Windows. You asked us for a quote on new windows?

  • Yes, six windows in a flat in Leeds. I'd like them replaced before the summer.

  • AI assistant Great. Shall I book a survey with our fitter? Thursday at 10 is available.

  • Thursday at 10 works for me.

Book the survey Qualified lead · survey booked

SMS with your name

CLEARVWINDO

SMS · 15:42

Clearview Windows: your survey is confirmed for Thursday at 10. Please have rough window measurements to hand.

  • Calls in parallel

    Several simultaneous calls depending on your plan, without tying up your team.

  • Only at permitted times

    Choose days, time windows and timezone: calls go out only when you decide.

  • Automatic retries

    Anyone who doesn't answer is called again later, up to the attempts you set.

  • Transparent from hello

    People know straight away they're speaking to your business's virtual assistant.

Campaigns

Set up the campaign, the agent makes the calls

Import your contact list, pick the agent and set the rules: permitted days and hours in the right timezone, number of attempts, concurrent calls and start date. Then follow progress contact by contact.

  • Contact import and scheduled start
  • Permitted calling days and hours, with timezone
  • Retries for unanswered calls and rotating caller numbers
  • Simultaneous calls according to your plan

Campaign · Patient recall

Mon–Fri · 9am–1pm, 3pm–7pm

128 / 200
  • Grace TurnerAppointment booked
  • Daniel HughesOn the call
  • Sophie ClarkeRetrying at 4pm
  • Oliver PriceQueued
Qualification

Every answer becomes usable data

The agent asks the questions you planned and, after the call, AI analysis extracts the fields you need: interest, rough budget, timing, next step. Every contact gets an outcome, so you know who to call again and who is ready for sales.

  • An outcome for each call: answered, no answer, voicemail, failed
  • If voicemail picks up, the agent detects it and ends the call
  • Summary, sentiment and custom extracted fields for every contact
  • Appointments booked during the call in the built-in calendar

Calls

Last 7 days
Handled
352
Bookings
118
Avg. duration
2:41
  • Emma Walsh

    First visit booked for Monday at 10am

    Booked
  • +44 7700 ••• 410

    Asked about braces pricing, call back

    Callback
  • Paul Green

    Cancelled due to flu, slot freed up

    Cancelled
Follow-up

After the call, the right message

The outcome triggers an automation: a WhatsApp confirmation for those who booked, an SMS for those who didn't answer, an email with documentation for those who want to know more. And your team gets an alert for the most promising leads.

  • Automations triggered by the call outcome
  • WhatsApp with approved templates and your business name
  • SMS from an alphanumeric sender, email from your domain
  • Team alerts with summary and transcript

After the campaign

Active
  1. Trigger

    Call finished

    Recall campaign · outcome: no answer

  2. Step 1

    Wait 2 hours

    So you don't chase too soon

  3. Step 2

    Send SMS

    We tried to reach you, call us anytime

  4. Step 3

    Alert the sales rep

    Email with contact and history

Outbound call campaigns, fully under control

From first contact to follow-up, every step is set up in the dashboard. Compliance stays front and centre: consent, calling hours and transparency with the people you call.

  • A new number or your own

    Call from numbers activated in the platform or from the business number you already use, connected through a SIP trunk.

  • Sales and qualifier templates

    Start from the sales qualifier or call-centre seller templates and adapt the script, questions and objection handling to your offer.

  • Accurate product answers

    With the knowledge base, the agent answers on features, terms and lead times instead of improvising.

  • Consent tracked on contacts

    Record the consent status of each contact, so before a campaign starts you know who you can call.

  • Results dashboards

    Calls, outcomes, duration and sentiment at a glance, so you can see which script works best.

  • Actions during the call

    The agent can book appointments, send the contact an SMS or email, schedule a callback or update HubSpot through Composio.

FAQ

Frequently asked questions

Are automated AI calls legal?

They can be, as long as your contact list is lawful: you need a valid legal basis such as consent, and promotional calls must respect national do-not-call registers, such as Italy's Registro pubblico delle opposizioni. Replicer helps with consent tracking on contacts, calling windows and an agent that introduces itself as a virtual assistant, but the lawfulness of your list remains your responsibility.

What happens if the call goes to voicemail?

The agent recognises voicemail and ends the call without leaving a message. The contact is marked with the voicemail outcome, and you can follow up however you prefer, for example with an SMS or WhatsApp message sent by an automation triggered by that outcome.

How many calls can the AI calling agent make at once?

It depends on your plan: each plan includes a number of concurrent calls and you can add more. In the campaign you set the concurrency yourself, keeping the pace in line with how quickly your team can follow up with interested contacts.

Can I use my own number for outbound calls?

Yes. Connect your business number through a SIP trunk or activate new numbers in the platform. With several numbers available, you can rotate caller numbers within a campaign.

How is an AI calling agent different from a traditional call centre?

The AI agent takes on the repetitive calls, such as callbacks, confirmations and first qualification, at any permitted hour and in the same tone every time. Your team receives filtered contacts with a summary and outcome, and spends its time on the conversations that need a person.

Launch your first AI calling campaign

Upload a list, set hours and retries and listen to the first calls. We'll help you write the script.

Guided setup · Human support when you need it